If you’re fed up your phone blaring all hours of the day with automated messages or other nuisance calls, then here’s some very good news indeed. BT’s just launched a new free service designed specifically to address the problem.
The service, called BT Call Protect, will divert unwanted calls to a junk voicemail box – similar to how junk emails end up in a spam folder. BT reckons the irritation suppression service could divert up to 30 million nuisance calls a week. That means no more PPI calls, or robots bleating on about personal injury – bliss.
According to BT, the new service is the first of its kind in the UK, and works by the analysing huge amounts of large data. BT staff are able to identify naughty numbers – they typically make lots of calls – and add them to a blacklist. This means that calls are automatically diverted into the junk voicemail box before they trouble the customer.
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